Refund policy

For FarmSpot (farmspotagro.com), the return and refund policy is structured to address both the physical agricultural products and the digital educational services offered.

Digital Products (Mastercourses & Schedules)

Since FarmSpot provides digital content like the Pesticide Mastercourse and Agricultural Schedules, these typically fall under a non-refundable category once access is granted.

  • Digital Nature: Because digital files and video classes cannot be "returned" in the traditional sense, sales for these items are generally considered final.

  • Access: Once you have logged into the dashboard or downloaded the PDF materials, the service is considered "consumed."

Physical Agricultural Products

For physical items (such as seeds, tonics, or fungicides) ordered through the platform, the standard policy typically includes:

  • Eligibility for Return:

    • Damaged/Defective: Items damaged during transit or received in a defective state.

    • Incorrect Product: If the item delivered does not match your order.

    • Expired Products: Products received past their expiration date.

       

  • Conditions:

    • The request must usually be made within a specific window (typically 7–10 days of delivery).

       

    • Items must be unused, unopened, and in their original packaging.

  • Process:

    • Approval: Once your return is received and inspected, you will be notified of the approval or rejection of your refund.

    • Processing Time: Approved refunds are typically processed back to the original payment method within 7–10 working days.

       

How to Initiate a Request

If you need to request a refund or exchange, you should contact FarmSpot support directly with your order details:

  • Location: FarmSpot Office, Jhanjhurne Complex, near Sarswati School, Koregaon, Satara.

     

  • Website: You can often find a "Contact Us" or "Support" link on the farmspotagro.com dashboard to submit proof of damage or order discrepancies.

Note: Always keep your receipt or proof of purchase, as it is required to complete any return or refund process.